Employment Opportunities
Intake Assistant (2) – Petersburg Office
Central Virginia Legal Aid society (CVLAS) seeks a full-time Intake Assistant for its Petersburg office.
The person selected for this role will:
- Answer applicant inquiries for services by phone, online, or in person to determine financial and subject matter eligibility for services.
- Interview applicants to determine basic facts about their case and identify any potential deadlines.
- Collect documentation from clients when necessary.
- Route cases to the appropriate case handler.
- Provide support to other practice areas as requested by your managing director.
- Assist with grant reporting and management as requested by your managing director.
- Engage in outreach, strategic partnership building, and community education for your practice area subject matter.
Must possess the following:
- Excellent writing, communication, interpersonal, and organizational skills.
- Proficient in Microsoft Office applications including Word, Teams and Outlook.
- The ability to work as a team as well as independently.
Salary ranges from $43,260 – $63,860, depending on experience.
Studies have shown that women, trans, non-binary folks, and BIPOC are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization, and strongly encourage you to apply, even if you don’t believe you meet every one of the qualifications described.
To apply for this position, please submit a resume to Jill Pierce, Director of Human Resources, at Jill@cvlas.org. Applications for this position will be taken until the position is filled.
CVLAS is an Equal Opportunity Employer.
Central Virginia Legal Aid Society – Office Manager – Richmond
Position Summary
The office manager supports the daily operations of the Richmond office by ensuring the office runs efficiently, professionally, and in alignment with CVLAS’ mission and values. This position ensures efficient office operations, provides support to staff and leadership, and helps maintain a professional, organized, and welcoming environment for clients, community partners, and visitors. The Office Manager works collaboratively with staff across all three office locations to support organizational goals and consistent operational practices.
Essential Duties & Responsibilities
- Manage day-to-day operations of the assigned office location
- Maintain organized office systems, records, and filing procedures
- Order and monitor office supplies, equipment, and inventory needs
- Coordinate office maintenance, repairs, and vendor services
- Process incoming and outgoing mail, deliveries, and office communications
- Ensure the office environment remains clean, professional, and welcoming
- Coordinate scheduling for meetings, conference rooms, training, and office events
- Assist with onboarding logistics for new employees and volunteers at the assigned location
- Prepare reports, spreadsheets, correspondence, and other administrative documents
- Demonstrate strong technology skills and the ability to learn and adapt to new systems and software
- Provide basic troubleshooting support for office technology, equipment, and virtual meeting platforms
- Assist staff with printers, scanners, phones, video conferencing equipment, and other office technology needs
- Assist with reception coverage
- Assist with invoice processing, expense tracking, and office-related purchases
- Maintain accurate records and databases related to office operations
Qualifications
- High school diploma or equivalent required; associate or bachelor’s degree preferred
- Previous office management, administrative, or nonprofit experience preferred
- Strong organizational and multitasking skills with attention to detail
- Excellent communication and interpersonal skills
- Strong technology skills including proficiency in Microsoft Office and Salesforce and/or Justice Server
- Ability to work independently while collaborating across multiple office locations
- Ability to handle confidential information with professionalism and discretion
Preferred Qualifications
- Experience working in a nonprofit, legal aid, or community services environment
- Experience supporting multi-site office operations
- Bilingual skills are a plus
Work Environment
This position is based in the assigned office location and may occasionally coordinate with or travel to other organizational offices for meetings, trainings, or operational support.
Salary range $51,500 – $84,460 depending on experience
To apply for this position, please submit a resume to Jill Pierce, Director of Human Resources, at Jill@cvlas.org. Applications for this position will be taken until the position is filled.
CVLAS is an Equal Opportunity Employer