How to Apply for Services

scales-with-people
Telephone Intake — Regular telephone intake is 9:00 a.m. to 11:30 a.m. and 1:00 p.m. to 2:30 p.m., Monday through Thursday.

For emergency cases, domestic violence cases, and cases for clients 60 years of age or older, telephone intake is Monday through Friday from 9:00 a.m. to 5:00 p.m.

The phone numbers for intake are:

Toll-Free:
1-866-534-5243 or
1-800-868-1012 or
1-800-390-9983

Local:
804-648-1012 or 804-200-6046 (Richmond)
804-862-1100 or 804-200-6046 (Petersburg)
434-296-8851 (Charlottesville)

Walk-in Intake — Regular walk-in intake is 9:00 a.m. to 5:00 p.m., Monday through Friday.  Due to the large number of intake telephone calls, Central Virginia Legal Aid Society (CVLAS) is able to do intakes for people who walk in only on a limited basis. If you walk in, CVLAS will follow these policies:

  1. We will ask you to fill out a written Application for Services.  After you have completed this, please return it to the front desk.  We will review it right away and tell you if you are financially eligible for free legal aid.
  2. If you are financially eligible for free legal aid and if you meet one of our walk-in guidelines, you will speak with a staff member in person today.   If staff are not available, we will recontact you as soon as possible.  The guidelines are:
    • You are a victim of domestic violence.  This means a recent act or threat resulting in injury or reasonable fear of injury.
    • You are elderly.  This means you are 60 years of age or older.
    • You are physically disabled.  This usually means you use a wheelchair, walker or cane, or have an impairment in sight, hearing or speech.
    • You have an emergency. Not every legal case is an emergency. “Emergency” usually means one of these things.
      1. You have recent papers from a court, government agency or subsidized landlord that require a response within four business days.
      2. You have a court or administrative hearing within four business days.
      3. You have a legal deadline within four business days.
      4. You have a lockout, a utility shutoff, or a self-help eviction that is done by someone other than the Sheriff.
      5. You have an upcoming foreclosure within ten calendar days.

Pre-recorded legal information is available by calling 1-866-534-5243 (toll-free) before 9:00 a.m., after 5:00 p.m., and all day on weekends and legal holidays.

Information is available about:

  • Bankruptcy
  • Debt Collection
  • Divorce
  • Domestic Violence
  • Health Care
  • Housing

Legal information on the Internet is available at www.valegalaid.org

Information is available about:

  • Consumer law
  • Debtor’s rights
  • Elder law
  • Employment law
  • Family law & family abuse
  • Health law
  • Housing law
  • Public forms
  • Social Security & Supplemental Security Income (SSI)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Tax law
  • Temporary Assistance for Needy Families (TANF)